Customers today expect a smooth purchasing, order fulfillment, and seamless process experience, regardless of device or channel. Changing customer behaviour, ever intensifying competition, emerging technologies and globalization are all compelling organizations to rethink how they serve their customers and do business.
Organizations have realized the need to provide a unified customer experience across various touch points, including customer contact centers, online stores, social media, smartphones and other Internet-enabled devices.
SAP Hybris enables businesses to transform the way they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, Hybris solutions unlock opportunities to augment your customers' experience and transform your business.
SAP Hybris helps businesses around the world connect to their customers through every touchpoint, channel and device. Hybris is the world's fastest-growing Omni-channel platform, which offers e-Commerce services across B2Bs and B2Cs and helps reduce time-to-market for large scale e-commerce projects.
Our comprehensive approach and our ability to implement a tailored made Hybris solutions helps organizations to use digital commerce intelligently and effectively. We bring with us strong hybris technology expertise blended with multi domain experience and technical skills.
We have extensive experience developing business-leading commerce solutions on the hybris platform offering consulting services, implementation, platform upgrade, integrations with Enterprise Resource Planning (ERP) systems and maintenance services for a seamless overall enterprise experience.
The initiation phase is the first part of discovery and planning. We gather high level business requirements and create a collation between Client and Project team.
In Foundation phase we segregate the requirements and do the project planning. Agreeing on the approach, and determining how development and implementation will be managed is determined.
In the engineering stage, requirements are prioritised into sprints. We follow iterative approach for design, build and test.
The successful deployment of the solution into production environment is taken care in the production roll out. The application management stage is once the project is live. Post production support and maintenance is carried out in this stage.
Our implementation approach varies depending upon the customer requirements and their changing business needs. Hence, we follow ALF (Application Lifecycle Framework) approach recommended by Hybris for our implementations that guarantee high performance, security and ease.
With our experienced support team, we deliver superior level of support services to ensure most productive and efficient experience of Hybris commerce to the customers across the globe using our proven support model.